Finances and Dental Insurance Information

Payment for professional services is due at the time dental treatment is provided. We will provide a treatment plan which best suits your child’s dental care needs. We accept cash, personal checks and most major credit cards.

Full payment for all dental services provided in our office is the responsibility of the patient or patient’s parent or guardian.

If we have received, and are able to verify all of your insurance information prior to the appointment, we will be happy to file your claim for you. You must be familiar with your insurance benefits, as we will collect from you the estimated amount insurance is not expected to pay. By law, your insurance company is required to pay each claim within 30 days of receipt. We file all insurance claims electronically so your insurance company will receive each claim within days of the treatment. Please keep us informed of any insurance changes such as policy name, insurance company address, or any change of employment.

We are happy to file dental insurance as a courtesy to our patients. We do not have a contract with your insurance company, only you do. We are not responsible for how your insurance company handles its claims or for what benefits they pay on a claim; therefore, you are responsible for any balance owed. We can only assist you in estimating your portion of the cost of treatment. We can not guarantee how your insurance company will process your claim. We also cannot be responsible for any errors in filing your insurance claim. Once again, we file claims as a courtesy to you.

Some insurance plans require that you submit a “Super Bill” and the insurance will reimburse you directly. If you have one of these plans, we will be happy to provide you with a “Super Bill” upon request when you check out. Also, some insurance plans require that the proposed treatment plan be approved prior to rendering treatment. Lack of “pre-approved” or “pre-determination” by the insurance carrier can jeopardize the payment benefit.